Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (2024)

  • 8 min reading time

The ResMed AirSense series, including the popular AirSense 10 AutoSet CPAP Machine with HumidAirand the advanced AirSense 11 AutoSet Auto CPAP Machine, is known for its reliability and comfort. However, like any piece of technology, you may encounter some issues. This guide will help you troubleshoot common problems with yourResMed AirSense CPAP machine, ensuring that you continue to receive optimal therapy.

Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (1)

1. Machine Not Turning On

One of the most basic yet frustrating issues you may encounter is your ResMed AirSense 10 AutoSet CPAP Machinenot turning on. This issue can be caused by several factors:

  • Power Supply Issues: Ensure that the power cord is securely connected to both the machine and the wall outlet. If using a power strip, confirm that it is turned on.
  • Power Button: Make sure you press the power button firmly. If the button feels unresponsive, it could be a hardware issue.
  • Faulty Power Adapter: If the machine still doesn't turn on, the power adapter may be faulty. Consider testing the machine with a different adapter if available.

2. Water Chamber Not Heating

The heated humidifier in the AirSense 10 AutoSet Auto-CPAP Machine Package with Heated Humidifieris a crucial feature for many users. If the water chamber isn't heating, follow these steps:

  • Check the Humidifier Settings: Ensure that the humidifier is set to the desired temperature. You can adjust this in the settings menu.
  • Water Level: Ensure that there is enough water in the chamber. The humidifier won't function properly if the water level is too low.
  • Reseating the Water Chamber: Remove the water chamber and reseat it in the machine. Sometimes, a loose connection can cause heating issues.

3. Air Leakage

Air leakage is a common issue that can affect the efficacy of your therapy. If you notice air leaking from your mask or tubing, consider the following:

  • Check the Mask Fit: Ensure that your mask, whether it's the AirSense 10 AutoSet CPAP Machine with HumidAir Expiratory Pressure Reliefor another model, is fitted correctly. A mask that is too loose or too tight can cause air leaks.
  • Inspect the Cushion: The cushion on your mask may be worn out or damaged. Replacing it with a new one can often resolve leakage issues.
  • Tubing Issues: Inspect the tubing for any signs of wear, such as cracks or holes. Replacing the tubing may be necessary if it is damaged.

4. Dry Mouth or Throat

Experiencing a dry mouth or throat during therapy can be uncomfortable. This issue is often related to the humidification settings on your ResMed AirSense 10 AutoSet CPAP Machine with HumidAir:

  • Increase Humidification: If the air is too dry, increase the humidification level on your machine. This will add more moisture to the air, reducing dryness.
  • Use a Heated Tube: A heated tube can help maintain the humidity level as the air travels from the machine to your mask.
  • Mouth Breathing: If you are a mouth breather, consider using a full-face mask or a chin strap to keep your mouth closed during therapy.

5. Noise Issues

While the ResMed AirSense 10 AutoSet Automatic CPAP Machineis designed to be quiet, you may occasionally notice unusual noises:

  • Check the Filter: A clogged or dirty filter can cause the machine to work harder, leading to increased noise. Replace the filter regularly to ensure quiet operation.
  • Inspect the Tubing: Loose or damaged tubing can cause air to escape, resulting in a whistling noise. Ensure that the tubing is securely connected and free from damage.
  • Machine Placement: Place the machine on a flat, stable surface. Vibration can cause noise, so avoid placing the machine on soft or uneven surfaces.

6. Condensation in the Tube

Condensation, or "rainout," occurs when moisture accumulates in the tubing. This can happen if the air is too warm or humid:

  • Adjust Humidification: Lower the humidification setting on your ResMed AirSense 10 AutoSet CPAP Machine. This can reduce the amount of moisture in the air.
  • Use a Heated Tube: A heated tube can help maintain the temperature of the air as it travels through the tubing, preventing condensation.
  • Tube Positioning: Keep the tube below the level of the machine to allow any moisture to drain back into the water chamber.

7. Pressure Issues

If you feel that the pressure is too high or too low on your AirSense 10 AutoSet CPAP Machine:

  • Check the Settings: Ensure that the pressure settings are correct. Your healthcare provider can help you adjust the settings if needed.
  • Expiratory Pressure Relief (EPR): The EPR feature on the AirSense 10 AutoSet CPAP Machinewith HumidAir Expiratory Pressure Reliefcan be adjusted to make exhalation more comfortable.
  • Consult Your Provider: If you're unsure about the pressure settings, consult your healthcare provider for guidance.

8. Machine Overheating

Overheating can be a serious issue, potentially damaging your ResMed AirSense 10 AutoSet CPAP Machine Card-to-Cloud with HumidAir:

  • Ensure Proper Ventilation: Make sure the machine is placed in a well-ventilated area, away from direct sunlight or heat sources.
  • Check the Filter: A dirty filter can cause the machine to overheat. Replace the filter regularly to prevent this issue.
  • Turn Off When Not in Use: If you're not using the machine, turn it off to allow it to cool down.

9. Software and Connectivity Issues

The ResMed AirSense 10 AutoSet Card-to-Cloud CPAP Machineand other models come with connectivity features that can sometimes encounter issues:

  • Restart the Machine: If you're having trouble with connectivity, restart the machine. This can often resolve minor software glitches.
  • Check the Connection: Ensure that the machine is connected to your Wi-Fi network if applicable. If you're using a cellular connection, make sure you have a strong signal.
  • Update the Software: Regular software updates can resolve bugs and improve performance. Check for updates regularly.

10. Unresponsive Display

If the display on your AirSense 10 AutoSet CPAP Devicebecomes unresponsive:

  • Restart the Machine: Turn the machine off and then on again. This can often resolve display issues.
  • Check for Obstructions: Ensure that nothing is blocking the display. Sometimes, dust or debris can cause the screen to become unresponsive.
  • Consult Support: If the issue persists, consult ResMed support for further assistance.

Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (2)

Conclusion

The ResMed AirSenseseries, including the AirSense 10 AutoSet CPAP Machineand the AirSense 11 AutoSet Auto CPAP Machine, are reliable devices that provide effective therapy for sleep apnea. However, encountering issues is not uncommon. By following the troubleshooting steps outlined above, you can resolve most problems and continue to enjoy the benefits of your CPAP therapy.

Remember, if you're ever unsure about how to troubleshoot an issue, it's always best to consult your healthcare provider or ResMed support for guidance. Proper maintenance and timely troubleshooting will ensure that your CPAP machine continues to deliver the comfort and performance you need for a good night's sleep.

Tags

CPAP SuppliesOxygen ConcentratorOxygen TherapyPortable CPAPRespiratory SupportSleep TherapyTravel CPAP Machine

  • Share on:
  • WhatsApp
  • Deel
  • X
  • Pin it
  • Messenger
  • Email
  • Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (3)

    Troubleshooting Common Issues with the ResMed AirSense 11 AutoSet CPAP Machine

    Read more

  • Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (4)

    How to Optimize Your ResMed AirSense 10 AutoSet CPAP Machine for Maximum Comfort

    Read more

  • Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (5)

    ResMed CPAP Cushion Sizes: A Guide to Finding the Perfect Fit

    Read more

Troubleshooting Common Issues with Your ResMed AirSense CPAP Machine (2024)

FAQs

Is there a reset button on a ResMed CPAP machine? ›

You can reset the ResMed AirSense 10 to its default factory settings by following these simple steps: Press the home button and the select knob at the same time for about 3 seconds. You will be given an option to erase data. Select yes.

What is a common failure with a CPAP machine? ›

Common problems with CPAP include a leaky mask, trouble falling asleep, a stuffy nose and a dry mouth.

Why is my ResMed CPAP not working? ›

If your AirSense 10 stopped working in the middle of the night, the good news is that your issue is most likely related to the power connections and corrosion or warping at the power connector at the back of your machine. It may also be an issue with an overheated power supply or an obstructed air intake.

What does flashing snowflake mean on ResMed CPAP? ›

This icon indicates that your humidifier is cooling down.

How to reboot a CPAP machine? ›

Disconnect the power supply and then reconnect it to restart the device. Check the air filter and replace it if there are any blockages.

What to do if CPAP doesn't work? ›

If you are using a CPAP machine and are not seeing results, make sure that your mask fits well, and that there are no leaks in the system. Another reason why CPAP therapy may not work for you is that you have nasal congestion or obstruction.

What is the life expectancy of a CPAP machine? ›

When to replace your CPAP machine? Your CPAP machine should be replaced after approximately 5 years of use. The good news is, Medicare and most other insurers typically provide coverage for a new CPAP machine around the same time frame.

How do I know if my CPAP is broken? ›

If you start snoring again, that's a sure sign your CPAP machine is not working. A leaking CPAP mask or inadequate pressure are the primary reasons for renewed snoring. When there is adequate pressure on the CPAP machine, snoring should not happen.

Why is ResMed AirSense 10 being recalled? ›

If you have a ResMed machine, such as an AirSense 10, S9, or S8 Elite, this does NOT apply to you. Respironics has announced that in some of their machines, the foam used for sound insulation degrades and releases debris and toxic chemicals into the air in the tubing.

What happens when CPAP stops working? ›

You can still breathe room air if your machine stops working. Nasal and nasal pillows mask users will naturally breathe through their mouth to get room air. And full face masks have what's called an anti-asphyxia valve in the front that automatically opens to let room air into your mask if your CPAP shuts off.

Why does CPAP stop in the middle of night? ›

Make sure you're not using the Start/Stop button to light the LCD during the night, as this will stop your therapy. Ensure that no blankets or other objects are covering the power supply unit. Try unplugging the machine, then plugging it back in again. Try using a different power point, power board, or extension cord.

What does a red smiley face mean on CPAP machine? ›

AirSense. For leak, the smiling face means that your leak was good. A frowning face for leak means your leak was high. For the humidifier, the smiling face indicates an attached and functioning humidifier. A frowning face for the humidifier indicates an humidifier fault.

What is trigger on ResMed? ›

The Trigger setting helps customize the sensitivity level to better treat patients with decreased inspiratory efforts. The more sensitive settings ('High' and 'Very High') provide flexibility for high airflow resistance, ideal for pediatric patients and those with obstructive lung diseases.

What is error code 007 on ResMed CPAP? ›

Error 007, not to be confused with James Bond, is a blower motor fault. This will need the blower motor replaced. Another blower motor related error.

What happens if my CPAP machine stops working? ›

You can still breathe room air if your machine stops working. Nasal and nasal pillows mask users will naturally breathe through their mouth to get room air. And full face masks have what's called an anti-asphyxia valve in the front that automatically opens to let room air into your mask if your CPAP shuts off.

Why does my CPAP stop in the middle of the night? ›

Make sure you're not using the Start/Stop button to light the LCD during the night, as this will stop your therapy. Ensure that no blankets or other objects are covering the power supply unit. Try unplugging the machine, then plugging it back in again. Try using a different power point, power board, or extension cord.

Why is my ResMed machine not transmitting data? ›

There are a few of reasons why your patient's data may not be transmitting to you: Your patient's device may be in Airplane Mode which will disable wireless transmission to AirView. Ensure that Airplane Mode is turned off. Your patient may be experiencing poor cellular coverage.

Top Articles
Latest Posts
Article information

Author: Velia Krajcik

Last Updated:

Views: 5253

Rating: 4.3 / 5 (54 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Velia Krajcik

Birthday: 1996-07-27

Address: 520 Balistreri Mount, South Armand, OR 60528

Phone: +466880739437

Job: Future Retail Associate

Hobby: Polo, Scouting, Worldbuilding, Cosplaying, Photography, Rowing, Nordic skating

Introduction: My name is Velia Krajcik, I am a handsome, clean, lucky, gleaming, magnificent, proud, glorious person who loves writing and wants to share my knowledge and understanding with you.